Dear Customer,
in order to facilitate your return, we indicate the correct procedure to follow.

You can return the purchased product to us by sending it to the address

SH SERVICE S.R.L. via del Mella 64 25131 Brescia – Italy

In order to issue a refund, we must receive the product in its original undamaged packaging, if any.

If you think back to your purchase and return the item within 30 days of delivery, the seller will refund the price paid for the purchase of the product you return, but not the shipping costs you incurred to receive the product. The seller is not required to reimburse the cost of the gift wrap or the costs of other ancillary services, and the costs of returning the product are at your expense.

The product must be intact and must not have been used.

You are responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods. If the returned goods are damaged (for example signs of wear, abrasion, scratches, scratches, etc.) or not complete with all their elements and accessories, not accompanied by the instructions / notes / manuals attached, the original packaging and packaging and the guarantee certificate, where present, you will be liable for the decrease in the value of the asset, and you will be entitled to a refund of the amount equal to the residual value of the Product.

We recommend that you carefully package the item to avoid damage in transit and ship it with a tracked shipping method with signature on delivery.

The return of the product to the sender is at your expense and under your responsibility and can be done using the courier of your choice.

Your return will be refunded when the goods arrive at our warehouse

For any additional information you can contact us through the appropriate procedure provided by Amazon.